Shopify is a powerful platform that offers numerous features to help businesses thrive online. However, newsletter pop-ups can be a bit annoying for some users, and removing them can be challenging without proper guidance. This article explores various ways to eliminate newsletter pop-ups from a Shopify store, aiming to enhance the customer experience.

Key Takeaways
1
Removing Shopify newsletter pop-ups improves the shopping experience and reduces visitor annoyance.
2
Adjust pop-up settings or use apps to control frequency and conditions of newsletter prompts.
3
For a tailored approach, modify your store's HTML/CSS or consult with a professional developer.

Why Disable Newsletter Pop-ups?

Here are some reasons why you may want to disable newsletter pop-ups on your Shopify store:

  • Interruption of user experience
    Newsletter pop-ups can be intrusive and interrupt the user's browsing experience. They can be especially frustrating if they appear too frequently or at inconvenient times, such as when a user is trying to read product information or complete a purchase.
     
  • Decreased conversion rates
    While newsletter pop-ups can be effective at capturing email addresses, they can also lead to decreased conversion rates if they are not used strategically. For example, if a user is presented with a pop-up immediately upon arriving at your site, they may be more likely to leave without making a purchase.
     
  • Lack of personalization
    Newsletter pop-ups are often generic and not tailored to the individual user's interests or needs. This can make them feel impersonal and irrelevant, which can decrease the likelihood that a user will sign up for your newsletter.
     
  • Negative impact on mobile users
    Newsletter pop-ups can be especially problematic for mobile users, who may have a smaller screen size and be more sensitive to interruptions. Pop-ups that are not optimized for mobile devices can be difficult to close and may cause users to abandon your site altogether.
     
  • Potential for legal issues
    Depending on your jurisdiction, there may be legal requirements for how you collect and use email addresses. For example, the European Union's General Data Protection Regulation (GDPR) requires that users give explicit consent before their email addresses can be collected and used for marketing purposes. Newsletter pop-ups that do not comply with these regulations can put your business at risk of legal action.
     

In light of these potential drawbacks, it's important to carefully consider whether newsletter pop-ups are the right choice for your Shopify store. If you do choose to use them, be sure to use them strategically and in a way that is respectful of your users' time and attention.
 

How To Disable Newsletter Pop-ups

Through Shopify Settings

To remove a popup from your Shopify store, you can follow these simple steps:

  1. Sign in to your Shopify admin panel.
  2. Go to 'Online Store' and select 'Themes' from the dropdown menu.
  3. Find your current theme and click on the 'Customize' button next to it.
  4. This will take you to the theme editor, where you can modify your store's design and features.
  5. Search for popup settings, which are typically located under 'Theme Settings' or 'Sections', depending on your theme.
  6. When you find the popup settings, you can disable or remove the popup.
  7. Save your changes and check your store to see if the popup is gone.
  8. If everything looks good, publish your theme to update your store.

If you can't find the popup settings, you can refer to your theme's documentation or contact the theme developer for help. Shopify's support team is also available to assist with any technical issues you may encounter.
 

Using a Third-Party App

If you want to use a pop-up but don't want it to be a newsletter signup, you can use a third-party app. There are many options available in the Shopify App Store, and some of them are free. Here are a few options:

  1. Popup, Welcome Bars, & Email Capture:
    This app offers a variety of pop-up options, including exit-intent pop-ups, timed pop-ups, and scroll-based pop-ups. You can customize the design and content of the pop-up, and it integrates with a range of email marketing platforms. The app has both free and paid plans, depending on your needs.
     
  2. Sumo:
    Sumo is a popular app that offers a range of features, including pop-ups, social sharing, and email marketing tools. The pop-up feature allows you to create a variety of pop-up types, including welcome mats, slide-ins, and exit-intent pop-ups. Sumo has a free plan with limited features, as well as paid plans that offer more customization options.
     
  3. JustUno:
    JustUno offers a variety of pop-up options, including exit-intent pop-ups, timed pop-ups, and click-triggered pop-ups. You can customize the design and content of the pop-up, and the app includes features like A/B testing and analytics. JustUno has both free and paid plans, depending on your needs.

Using a third-party app is a great option if you want more control over the design and content of your pop-up. These apps also offer additional features like A/B testing and analytics, which can help you optimize your pop-ups for better performance.

When choosing a third-party app, be sure to consider factors like pricing, ease of use, and integration with your email marketing platform. You may also want to read reviews and check out the app's support resources to ensure that it meets your needs.

Edit Your Store's Code

If you're comfortable editing code, you can remove the newsletter pop-up by editing your store's theme code. Here's how:

  1. Log in to your Shopify account.
  2. Click on 'Online Store' in the left-hand menu.
  3. Click on 'Themes' and then 'Actions'.
  4. Click on 'Edit code'.
  5. In the 'Assets' folder, find the file that contains the newsletter pop-up code. This may be called 'theme.liquid' or something similar.
  6. Delete the code that displays the newsletter pop-up.
  7. Click 'Save' to apply the changes.

Hire a Developer

If you're not comfortable editing code yourself, you can hire a developer to do it for you. Shopify has a list of recommended developers on their website, and you can also find freelancers on platforms like Upwork or Fiverr.
 

Conclusion: How to Get Rid of the Newsletter Pop-up on Shopify

Newsletter pop-ups can be annoying, but they can also be an effective way to build your email list. If you want to remove them from your Shopify store, there are several options available. By following the steps outlined in this article, you can choose the option that works best for you and create a better user experience for your customers.

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