When shopping online, buyers want to know they can trust your brand and that your products are going to be great. This is why having reviews on your Shopify store are so important. They tell the customer what others think about your store, what their shopping experience with you will be like and hopefully, how great your products are.
One of the difficulties with collecting reviews is that there are a lot of places available on which to leave reviews. It is a great idea therefore to be able to import reviews left on various platforms and to be able to showcase these on your Shopify store. One place to start is by revealing which review apps your favorite Shopify stores are using. Simply copy and paste the store URL into our Shopify theme detector to uncover which review app a Shopify store is using. Nothing wrong with copying from the best!
What are the Benefits of Review Apps for Shopify?
One recent survey found that 88% of online shoppers read three product reviews before making a purchase. Before choosing an app, it's worth understanding how to view and manage product reviews on Shopify: including what changed after the native app was deprecated in 2024. This just highlights how important the input from other customers is when potential customers are deciding whether to purchase a product or not. This also highlights the importance of making sure that you ask for reviews post-purchase. This can be via email or social media. For a complete system covering timing, email templates, and what to say, see our guide to how to ask for reviews on Shopify.
You can also ask for photo reviews to enhance the feedback. If you sell cookware for example, you might want to ask customers to post a picture of it in use. If you sell fashion, you might wish to ask customers if they would post a picture of themselves in their outfit as part of their review. This can also help build a sense of community around your brand and also demonstrate how your product is relatable.
Note: Shopify's own native Product Reviews app was deprecated in 2024 and is no longer available for new installations. Stores that had it installed can still use it, but new stores need a third-party app, which is why this list exists.
How to Increase Reviews on Your Shopify Store
Getting more reviews comes down to three things: asking at the right time, making it easy, and removing friction. Most stores leave significant review volume on the table by either not asking at all or sending generic emails at the wrong moment.
- Timing matters more than frequency: The highest review conversion rates happen when the review request arrives while the customer's experience is still fresh: 3 to 5 days after confirmed delivery, not after dispatch. All 8 apps on this list let you set delivery-based triggers using Shopify's order fulfillment data. Use them.
- Segment by order value: Customers who spent more are significantly more likely to leave a detailed review. Set up a separate high-value customer sequence with a personalized subject line and a stronger incentive (10% off next order vs. 5% for standard customers). Judge.me and Vitals both support order-value segmentation in their review request flows.
- Add SMS as a second channel: Email open rates for review requests average 20–30%. SMS open rates are above 90%. If your review app supports SMS (Reviews.io does), add a single SMS nudge 24 hours after your email, this alone can double your review volume without additional work.
- Photo reviews outperform text reviews: Listings with customer photos convert at 3–5% higher rates than text-only reviews. Ask explicitly for a photo in your request email, and consider offering a slightly larger incentive (a gift or credit) to customers who submit photo or video reviews.
- Don't chase five-star ratings: Customers find 4.7 stars more trustworthy than a perfect 5.0. A healthy mix of 4- and 5-star reviews with occasional 3-star responses that you address professionally builds more credibility than a suspiciously perfect score.
Other Review Controls
There are other review controls as well that you might want. Sometimes, when importing reviews from AliExpress or other places, you might want to vet the reviews so only four-star and five-star reviews are displayed. Or to be able to make sure that reviews containing misleading information are not included.
This can be done automatically. You don’t want to have reviews that all say five-star on your website. Customers find this too suspicious. Typically consumers trust 4.7 stars a lot more than five-star reviews.
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Best Review Apps for Shopify - Here's Our List:
Vitals
Vitals is a great app available in numerous languages. Among its many uses, Vitals is a great app for collating reviews on your Shopify store. You can import reviews from a variety of locations such as AliExpress and Yotpo among others. With Vitals, you can choose to display the imported reviews on either your homepage, product pages or a collection and you can request reviews, including photo reviews, from customers when they have received their order by email.
There are also many other features included in this app that you will be able to make good use of. These include features such as buttons, timers, and upsell and cross-sell options such as showing related products or offering products that are frequently bought together.
Collating reviews is one great way to build social proof by letting others know how great other customers think your products are. With Vitals, you can use other features for growing social proof such as a recently bought pop-up and trust badges. You can also integrate live customer Vitals works with all Shopify themes - Debutify, Brooklyn, Minimal, Shoptimized, Theme forest etc. Custom theme support is added in 1 business day.
Pricing: Starts at $29.99/month (includes 40+ apps beyond reviews). No free plan, but a 30-day free trial is available.
Vitals Highlights:
- Many features are included in this app.
- Available in many languages.
- Great for search engine optimization.
- Import reviews from many places.
TrustMate
TrustMate.io is an app that aims to help you collect customer reviews that contain keywords to improve your SEO. It works by taking review surveys which can help you improve your ranking on Google and become a trusted brand.
By sending surveys to customers, you can find out what they think about both your products and your brand. This offers great insight for you to continue growing your brand.
The results will show as Google star reviews and you can also use the plugin for Facebook reviews. This app is very easy to set up and use, you don’t need any coding skills. It is also available in 20 languages.
Pricing: Free plan available. Paid plans start from around $29/month depending on order volume.
TrustMate Highlights:
- Great for improving your SEO
- Ideal for e-Commerce brands on Shopify.
- Used by well-known brands
- A variety of subscriptions to choose from.
Editorify ‑ Product Reviews
This app is designed for brands with a dropshipping Shopify store to collect reviews and provide social proof of why they should purchase from your store. You can import authentic reviews with ease from many different wholesalers to increase your sales, such as Alliexpress, Oberlo and more.
You can also write reviews manually and filter out keywords you don’t want to appear in reviews. You can also only show reviews with certain ratings.
This app is straightforward to use and works well with many popular Shopify themes.
Pricing: Free plan available. Paid plans start at $9.95/month for additional import limits and video reviews.
Editorify Highlights:
- Filters to improve review displaying for only your best reviews.
- Import reviews from various sources.
- Upload photo reviews.
- Import explainer videos.
Reviews.io ‑ Product Reviews
This app that enables you to collect and display product reviews is regularly updated so it continues to be enhanced. You can link your reviews to Walmart and other marketplaces and you can show video reviews. It is straightforward for your customers to leave reviews and provide social proof to increase sales.
Your reviews will show on Google Ads and Google Shopping etc. due to the content license with Google. This app can also integrate with Instagram.
Pricing: Free plan available for up to 50 invitations/month. Paid plans start at $45/month.
Reviews.io ‑ Product Reviews Highlights:
- Over 8200 eCommerce stores use this app.
- This app has great reviews.
- Send SMS to follow up.
- Updated regularly.
Automizely Product Reviews App
You can easily import reviews from Aliexpress to your Shopify store with this app. You don’t need to know any coding, this is easily done with one click or a simple drag and drop. You can import both text and video reviews. The review design can be customized so it fits your brand.
You can include a ‘write a review’ button on your website to encourage customers to leave a review directly on your store to provide social proof. You can also integrate with Google, Facebook and Twitter.
Pricing: Free plan available. Paid plans start at $11/month.
Automizely Product Reviews App Highlights:
- Easy to use.
- Collect reviews from Aliexpress.
- Bulk import (500 reviews at once).
- Use social proof to grow your brand.
Google Reviews By Reputon
This app for Shopify stores will allow you to display ratings and provide social proof to your customers. You can simply add your Google reviews to your website with one click. You don't need to know any coding or have any developer skills to use this app.
For displaying your reviews you can choose from a few different designs. You can choose to display them as a carousel, a list or a badge. This app is also available in many languages.
Pricing: Free plan available. Paid plan at $5.99/month for additional display options.
Google Reviews by Reputon Highlights:
- Display Google reviews.
- Build trust with customers.
- Display as a carousel, badge or list.
- Supports Google My Business Reviews and Google Merchant Reviews.
Reputon Customer Reviews App
By providing customer reviews on your Shopify store you can influence people's buying decisions. This app is designed to support stores that have either poor ratings or no ratings on review sites. Once you start collecting reviews from happy customers, you will also see improvements in your SEO.
When a sale is made the app sends a survey email to the customer and you can add a coupon to encourage the customer to leave a review. Happy customers are directed to a review site of your choice from many options while unhappy customers are directed to you. This allows you to rectify any problems and avoid bad reviews.
It doesn’t allow the import of Aliexpress or Amazon reviews but is available in many languages.
Pricing: Free plan available. Paid plans start at $9.99/month.
Reputon Customer Reviews App Highlights:
- Receive reviews from day one.
- Send customizable survey emails.
- Many options for review sites.
- Avoid negative reviews.
Judge.me Product Reviews
With this app, you can collect photo and video reviews of customers using your products on your store to provide social proof and increase your conversion rate. You can request reviews and import them from review sites. It will also help improve your SEO.
This is an affordable review app with lots of features. You can also customize your emails to suit your brand. There is also a 24/7 customer support team should you need help. Judge.me is the most-reviewed review app in the Shopify App Store, with over 30,000 five-star ratings: making it the de facto standard for stores that want reliability and value.
Pricing: Free plan available (unlimited review requests, basic widgets). Paid "Awesome" plan at $15/month adds all widget types, Q&A, coupons, and Google Shopping integration.
Judge.me Product Reviews Highlights:
- Utilize the power of photo and video reviews.
- Lots of features.
- Easy to migrate from another review app.
- Free plan available.
How to Choose the Right Review App for Your Shopify Store
Match the App to Your Store Size
For stores processing fewer than 100 orders/month, Judge.me's free plan covers everything you need: unlimited review requests, basic widgets, and photo reviews. For stores scaling past 500 orders/month, an app with automation, SMS follow-ups, and Google Shopping integration: like Reviews.io or Vitals: justifies its monthly cost through improved conversion rates.
Consider Where Your Reviews Currently Live
If you're starting from scratch, any app works. If you've already collected reviews on AliExpress (dropshipping stores), Yotpo, or Google, prioritize apps that can import from those sources: Vitals, Automizely, and Editorify all support bulk AliExpress imports. Moving reviews between apps later is possible but time-consuming.
Check Theme Compatibility Before Installing
Most major review apps work with any Shopify theme, but some advanced widget features (star ratings in search results, product page carousels) require theme-level code injection. If you're using a heavily customized theme, check the app's compatibility notes and support response time before committing. Vitals specifically notes 1-business-day custom theme support, which matters if you're not comfortable editing Liquid code.
8 Best Review Apps for Shopify: Final Thoughts
This guide has outlined the key factors to consider when choosing a Shopify review app, from the impact on social proof and SEO to pricing and theme compatibility. These 8 apps are the strongest options available for building your brand's online reputation.
Each app offers distinct benefits depending on your store's size and goals. For most stores starting out, Judge.me's free plan is the best first choice, it's the most feature-complete free option available. For stores that want an all-in-one solution beyond reviews, Vitals bundles reviews with 40+ other conversion tools. Which of these apps will you choose to transform your Shopify experience?
To find out which review app a competitor is already using, paste their store URL into our Shopify theme detector, it reveals installed apps as well as themes.
