11 Best Survey Apps For Shopify

Hulk Form Builder

Discover the exceptional capabilities of Hulk Form Builder, your go-to solution for creating both basic and complex forms on Shopify. Designed to enhance e-commerce success, Hulk Form Builder offers a variety of form types to meet the diverse needs of your online store. Its user-friendly interface and compatibility with recent themes allow for effortless customization of your forms, ensuring they perfectly align with your brand's aesthetic.

Additionally, the inclusion of Google reCaptcha safeguards against fraudulent submissions, while the provision of ample storage space for file uploads adds to its convenience. Since its launch in 2017 by HulkApps.com, it has consistently received high ratings for its seamless Shopify integration, responsive design across devices, and overall reliable performance.

Hulk Form Builder Highlights:

• Intuitive interface simplifies the creation of both simple and intricate forms.
• Fluent integration with Shopify and recent themes enhances user experience and compatibility.
• Google reCaptcha feature effectively prevents fake submissions, ensuring form integrity.
• Generous file upload storage capacity accommodates a wide range of needs.
• Praised for its device-responsive forms and steadfast reliability.
• Launched in 2017, it has since become a highly recommended tool for e-commerce businesses of all sizes.

Zigpoll

Zigpoll stands out as a top survey application for Shopify stores, offering customizable post-purchase surveys for tailored insights to refine e-commerce strategies. It supports multiple languages, expanding its reach and understanding across diverse customer bases. With integration into Shopify's dashboards, Zigpoll aids in linking survey responses to customer data for informed decision-making and conversion rate enhancement.

Furthermore, Zigpoll's quick-loading and fully customizable interface, coupled with its smooth integrations with Shopify and various marketing tools, positions it as a convenient and effective means to collect essential insights directly from your customers.

Zigpoll Highlights:

• Offers customizable and multilingual survey options, accommodating a diverse customer base.
• Enables seamless integration with Shopify and marketing tools for a cohesive workflow.
• Facilitates streamlined data analysis, aiding in informed decision-making to advance business strategies.
• Features a fast-loading and fully customizable interface, enhancing user experience and efficiency.

Customer.guru

Launched on August 31, 2016, the Customer.guru Net Promoter NPS app is an essential tool for e-commerce businesses eager to dive deep into customer satisfaction and trends. Developed by the experienced team at , this app leverages the Net Promoter Score (NPS) methodology to provide actionable insights into customer opinions and experiences.

With its focus on customer analytics and product reviews, it stands out as a powerful asset for businesses aiming to refine their customer service and product offerings. The app enjoys a high average rating of 4.5, reflecting its effectiveness and user satisfaction.

Customer.guru Highlights:

• Delivers detailed insights into customer satisfaction across multiple dimensions.
• Enables efficient monitoring of trends in customer opinions.Customer.guru
• Features a Net Promoter Score (NPS) tool to gauge customer loyalty and experiences.
• Created by Customer.guru, with 7 years of expertise in Shopify app development.
• Suited for small to medium e-commerce businesses aiming to enhance customer satisfaction.

Fairing

Fairing is a premier post-purchase survey app specifically designed for e-commerce platforms like Shopify, aimed at enriching the customer's buying journey. By offering personalized experiences from the moment of pre-purchase to after the sale, Fairing seamlessly integrates with the Plus merchant tech stack. This integration provides access to a suite of top-tier applications focused on attribution, customer insights, and feedback.

A notable example of Fairing's effectiveness is seen with Crossrope, a leading company in jump rope fitness, which leveraged Fairing to gain deeper insights into their customer base and enhance the shopping experience. With Fairing, setting up post-purchase surveys is straightforward, facilitating the collection of crucial data that aids in making informed decisions for the betterment of an e-commerce venture.

Fairing Highlights:

• Simplifies the setup process for post-purchase surveys.
• Provides critical data access for informed decisions and e-commerce success.
• Integrates seamlessly with the Plus merchant tech stack for insights and feedback management through top apps.

Grapevine

Ideal for e-commerce businesses seeking to enhance customer engagement and gather valuable feedback, the Grapevine app offers a user-friendly solution for seamless post-purchase interactions on Shopify. This app provides a straightforward way for businesses to connect with their customers following a purchase, encouraging feedback and insights that can shape future business strategies. With the inclusion of resources like a privacy policy and FAQ section, Grapevine ensures transparency and directly addresses potential customer concerns.

Featured in the 'Scale your email marketing' category, this app underscores the critical role of effective email campaigns in retaining and attracting more customers. By focusing on optimizing click-through rates and personalizing the buying journey, e-commerce businesses can craft unique experiences that span from pre- to post-purchase, fostering greater customer loyalty and satisfaction.

Grapevine Highlights:

• Provides a user-friendly platform for engaging customers post-purchase.
• Enhances transparency with comprehensive resources like privacy policy and FAQ.
• Emphasizes the significance of effective email marketing campaigns for sustained customer engagement.
• Aids in personalizing the buying journey, creating unique and satisfying buying experiences.

KNO

KNO offer an efficient way for e-commerce businesses to collect insights and boost customer engagement. The platform's quick setup, with access to over 30 templates and predefined questions, enables easy collection of valuable customer feedback. Advanced logic flows and actions in the surveys enhance engagement and satisfaction.

Features like benchmarking and audience segmentation, alongside customization options, help businesses analyze ad performance and refine their strategies for improved customer satisfaction. Compatibility with platforms like Triple Whale and Klaviyo through integrations and a REST API, extends KNO's functionality, supporting your business's success.

KNO Highlights:

• Setup in under 5 minutes with access to 30+ survey templates and ready-to-use questions.
• Features advanced logic flows and actions to ensure high levels of customer engagement and satisfaction.
• Provides benchmarking and attribution modeling to analyze ad performance effectively.
• Allows audience segmentation and template customization using detailed survey and order data.
• Integrates with platforms like Triple Whale, Peel, Klaviyo via a REST API for expanded functionality.

POWR

Effortlessly gather valuable post-purchase feedback from your customers with the POWR. This tool allows for easy customization of surveys and feedback polls to capture essential details about the customer experience. Gain insights on store layout, product selection, and the purchase process in a user-friendly manner. With integrations and pre-built templates, creating surveys has never been simpler.

Receive instant email alerts for responses to stay informed about customer feedback promptly. The survey data is conveniently autosaved to the POWR Response Dashboard, making it accessible for analysis at any time. Utilize the POWR to elevate your e-commerce success by deepening your understanding of your customers.

POWR Highlights:

• Customizable surveys and feedback polls for detailed post-purchase insights.
• Integrations and pre-built templates for easy survey setup.
• Instant email alerts for real-time response monitoring.
• Autosaved survey data to the POWR Response Dashboard for convenient access and analysis.
• Enhances e-commerce success through improved customer understanding.

Hulk Post Purchase Survey

Hulk Post Purchase Survey app boosts customer satisfaction and loyalty on Shopify by enabling custom surveys for checkout, products, and exit. It measures net promoter scores and collects insights to improve customer experience. Its one-click install and surveys on the Thank You page increase response rates.

This app offers a 7-day free trial and a Pro Plan at $20/month or $200/year, with unlimited responses and advanced features like white-labeled forms and conditional logic. Launched on August 29, 2019, it has garnered a 4.6 rating from 97 reviews, proving its value in enhancing customer satisfaction.

Hulk Post Purchase Survey Highlights:

• Custom surveys for checkout, products, and exit boost engagement and offer focused feedback.
• One-click install for easy feedback tracking simplifies response collection and analysis.
• Surveys on the Thank You page increase response rates, yielding greater insights for improvement.
• The Pro Plan includes unlimited responses, white-labeled forms, and advanced analysis tools, supporting thorough feedback review.

Neowauk

Neowauk app by Bar-Mats.co.uk is a versatile tool designed to boost customer engagement and provide valuable insights through a user-friendly interface. Its setup process is streamlined and straightforward, enabling brands to easily tailor surveys, quizzes, and spinning wheels to align with their unique needs.

Prior to activation, the app seeks a review to ensure your setup experience is up to par with your expectations. Although its functionality awaits further testing, the outlook remains positive regarding its capacity to deliver favorable outcomes. With the completion of the setup phase, users can look forward to evaluating the app's impact, fostering confidence in its potential success.

Neowauk Highlights:

• Streamlines the customer engagement process with a quick and easy setup.
• Offers extensive customization options to better fit the brand's aesthetic and needs.
• Incorporates a review request feature before app activation to ensure satisfaction with the setup.

UserLoop

UserLoop revolutionizes the way Shopify e-commerce businesses engage with their customers post-purchase. By leveraging AI-driven tools, this platform enables you to collect feedback seamlessly at checkout and through email, craft surveys with AI assistance, and analyze responses efficiently. It's designed to identify customer preferences, segment high-value customer groups, and track satisfaction levels.

With UserLoop, offering incentives like discount codes and gift cards to encourage feedback becomes straightforward, enhancing customer engagement and loyalty. The platform also supports abandoned checkout surveys, making it a comprehensive solution for gathering actionable insights. Its quick form creation and unique discount offerings make it an excellent tool for lead generation.

Plus, with a free plan available, it ensures that growing businesses can access these valuable insights without a financial burden, thereby supporting their profitability and growth.

UserLoop Highlights:

• AI-driven survey creation and analysis for precise and targeted customer insights.
• Tracks customer satisfaction and effectively segments high-value customer groups.
• Incentivizes survey responses with discount codes and gift cards, boosting customer engagement.
• Supports abandoned checkout surveys to recover potential lost sales.
• Offers a free plan, making it accessible to small and medium-sized businesses aiming for growth.
• Quick and stylish form creation, ideal for lead generation and enhancing customer experience.

Census

For enterprises endeavoring to procure exhaustive insights through post-purchase and onsite customer surveys, Census emerges as the premier selection among Survey Apps tailored for Shopify and E-commerce triumph. This platform is equipped with features that empower businesses to conduct post-purchase and onsite surveys to glean pivotal insights, pose rule-based queries segmented by diverse variables, and delve into an AI-enhanced dashboard for qualitative data scrutiny. Census furnishes essential instruments for deciphering and refining customer interactions.

Moreover, the platform facilitates the collection of feedback regarding brand discovery and user experiences, permits access to reports, and provisions AI-conceived recommendations specifically customized for your store. The platform's distinction is further reinforced by stellar reviews and ratings, consistently achieving five stars, with accolades from renowned entities such as Oh Polly UK and Billionaire Boys Club for its straightforward setup process and the invaluable insights procured.

Census Highlights:

• Execute detailed post-purchase and onsite surveys for essential customer insights.
• Employ rule-based questions categorized by various variables for targeted feedback.
• Leverage an AI-powered dashboard for in-depth qualitative data analysis.
• Collect feedback on brand discovery and user experiences efficiently.
• Access tailored reports and AI-generated recommendations to optimize your store.
• Supported by unanimously positive reviews and high ratings from top businesses.